Debit Card Call Center

General Inquiries: 1-833-809-9973

A trained team of experts is ready to answer questions regarding your Debit Card.      

  • Available 24/7                                    
  • Debit Card transaction inquiries       
  • Reporting a lost or stolen card      
  • Ordering replacement cards(s)
  • Debit Card that has been blocked due to suspected fraudulent activity
  • Increasing card limits for a single failed purchase
  • Open Debit Card for international usage

 

 To Select A New Pin or Reset Your Pin: 1-800-992-3808


 Debit Cards Disputes: 1-833-809-9974

  • Initiate a case for disputed transactions (fraudulent or non-fraudulent)

If an incorrect or unauthorized transaction posts to your account, you must attempt to resolve the error with the merchant first. If you are unable to reach the merchant or they are unable to help you, you can initiate a dispute.

 

 

Have More Questions?  We’d love to hear from you!
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IMPORTANT NOTICE REGARDING ONLINE BANKING: Dear Member- Please note that the UFCU is currently undergoing a platform enhancement. During this process, your account may appear somewhat different (suffix numbers, transfer destinations, and linked accounts). Our back office teams are diligently working on rectifying these issues and should be corrected shortly. Thank you for your patience as we strive to improve your member experience.