Debit Card Call Center

General Inquiries: 1-833-809-9973

A trained team of experts is ready to answer questions regarding your Debit Card.      

  • Available 24/7                                    
  • Debit Card transaction inquiries       
  • Reporting a lost or stolen card      
  • Ordering replacement cards(s)
  • Debit Card that has been blocked due to suspected fraudulent activity
  • Increasing card limits for a single failed purchase
  • Open Debit Card for international usage

 

 To Select A New Pin or Reset Your Pin: 1-800-992-3808


 Debit Cards Disputes: 1-833-809-9974

  • Initiate a case for disputed transactions (fraudulent or non-fraudulent)

If an incorrect or unauthorized transaction posts to your account, you must attempt to resolve the error with the merchant first. If you are unable to reach the merchant or they are unable to help you, you can initiate a dispute.

 

 

Have More Questions?  We’d love to hear from you!
Email your questions

 

×

IMPORTANT NOTICE: Dear Valued Member, ONLINE/MOBILE BANKING AND BILL PAY WILL NOT BE AVAILABLE on Monday, September 30th from 4:00pm EST through Tuesday, October 1st for system maintenance and updates. YOU WILL NOT BE ABLE to log into either application during this time. Services WILL RESUME on Wednesday October 2nd. PLEASE PLAN YOUR BANKING ACCORDINGLY. Contact us at 203-816-4041