Contact Us

 

Contact Us

At UFCU, we love to hear from our members. There are many ways to contact us and to manage your account.  Please do not include any sensitive information.  If you would like to share any complaints, please contact us directly (email addresses below) or email us at credit.union@unilever.com. Other acceptable forms include written letters or visiting our offices for a confidential conversation.

Locations & Hours
700 Sylvan Ave, Englewood Cliffs, NJ 07632
Lobby hours/in person:
Monday to Thursday, 8:00 a.m. to 2:00 p.m. EST

Business hours:
Monday-Thursday, 8:00 a.m. to 4:00 p.m. EST
Friday 8:00 a.m. to 3 p.m. EST

For Savings/Checking/Share Certificate/Money market/Online access inquiries:
Beverly Lazzaro
beverly.lazzaro@unilever.com
Member Service Supervisor
(203) 816-4041


For loans/credit cards/current loan inquires:

John C. Holtzhauer Jr
john.holtzhauer@unilever.com
Vice President of Lending
(973) 945-1057
(203) 816-4066
Nationwide Mortgagee Licensing System Mortgage Loan Originator Number: 202179

Angelica Calderon
angelica.calderon@unilever.com
Loan Officer
(203) 816-4069

Carlo Constantino, FRM
Assoicate Finance Manager
carlo.constantino@unilever.com
(203) 816-4068

Contact Our CEO
Jim Kopfensteiner
Jim.Kopfensteiner@unilever.com
CEO/Board Treasurer
(203) 816-3048


Manage your accounts

Visa® debit card call center:
General inquiries: 1 (833) 809-9973 available 24/7
To select a new PIN or reset your PIN: 1 (800) 992-3808

Visa
® credit card – Lost/Stolen
1 (800) 615-1161

ATM locations –
Find an ATM near you with our ATM Network ALLPOINT


Download our mobile app
Manage your accounts and debit card with our Free Mobile App

 

For Loans

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    For Customer Service

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      For Share Certiticate

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        Mail

        Mailing Address
        Deposit, Loan Payment, General Correspondence

        Unilever Federal Credit Union
        P.O. Box 1112
        Englewood Cliffs, NJ 07632

        Unilever Federal Credit Union
        700 Sylvan Avenue
        Englewood Cliffs, NJ 07632
        (203) 816-4069
        Fax (973) 453-8334


        Use UFCU’s free Mobile Banking app to make check deposits, click here to learn more.

         

        Visa® Debit, Credit Cards, Prepaid Cards

        CREDIT CARDS
         

        Visa® Credit Cards (Lost/Stolen)

        1-800-615-1161

        Visa® Credit Cards (International Calls)

        1-727-227-7264

        Visa® Credit Cards
        Login support for eZCardInfo
        1-866-604-0380
        DEBIT CARDS
         
        Visa® Debit Card (Checking Acct)
        General Inquiries – Lost/Stolen
        1-833-809-9973
        Visa® Debit Card Disputes 1-833-809-9974
        Visa® Debit Card/PIN Reset 1-800-992-3808
        PREPAID CARDS
         
        Visa® Travel Card 1-877-850-9650
        Visa® Everyday Reloadable Card 1-877-850-9650
        Visa® Gift Card 1-866-833-2370

         

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        IMPORTANT NOTICE REGARDING ONLINE BANKING: Dear Member- Please note that the UFCU is currently undergoing a platform enhancement. During this process, your account may appear somewhat different (suffix numbers, transfer destinations, and linked accounts). Our back office teams are diligently working on rectifying these issues and should be corrected shortly. Thank you for your patience as we strive to improve your member experience.